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CCEP delivery



Undertaken in the North-West region of the state in 2016-2017, the pilot has significantly improved GRN coverage in the region. The pilot incorporated upgrades and construction at a mix of existing and new sites around the towns of Lightning Ridge, Collarenebri, Walgett, Carinda, Coonamble, Nyngan and Warren.

State-wide audit
Covering over 2,600 radio sites and almost 27,000 radio assets owned and operated by a range of NSW government agencies, the state-wide audit project has provided valuable intelligence on the state’s combined radio assets. The audit findings have progressively informed the preliminary design for the enhanced GRN and has also established a comprehensive database of radio communication assets across NSW.

State-wide preliminary design for the enhanced GRN
The state-wide preliminary design of the enhanced GRN has been a highly collaborative process between law enforcement and public safety agencies, private partners and the Telco Authority. The preliminary design is enabling the CCEP to develop a network design for the enhanced GRN in partnership with network users. It is also helping to identify the best sites that could be used, as well as surplus sites and assets that could be decommissioned. The prime candidate sites identified through the preliminary design phase will be further investigated for suitability during a future detailed design phase, where land and infrastructure owners will be contacted.

North Coast
Undertaken in the North Coast region of the state from 2017-2018, the CCEP will significantly improve GRN coverage in the region. The North Coast region incorporates upgrades and construction at a mix of existing and new sites from Dungog to Tweed Heads.


The Pilot 

Enhancing the GRN in the North-West region of NSW


Initiated under the first phase of the CCEP, the pilot has delivered increased shared network coverage in the North-West region of NSW through an enhancement of the existing GRN. The pilot region covers an area of approx 57,600km² and covers the towns Lightning Ridge, Collarenebri, Walgett, Carinda, Coonamble, Nyngan and Warren.

What was the previous status of the Pilot region?

Historically, a number of NSW Government agencies have operated separate radio networks in the pilot area. This has been in addition to the GRN which provides around 60 per cent shared and interoperable in- vehicle radio coverage in the region. Until 2017, the GRN and individual networks provided different coverage, with no single network covering the entire pilot area.

What has CCEP delivered?

The Pilot  has enhanced the existing GRN radio coverage in the region and improved the resilience of the network. The Pilot sites consist of new sites and existing GRN, agency and private carrier co-location sites that have been refreshed or significantly upgraded.
Through  the enhanced GRN coverage in the pilot area, NSW Government agencies, and essential services will benefit from significantly improved shared network coverage. The enhanced GRN  also provides network capacity, availability and resilience designed to meet public safety standards. Learnings from the Pilot are also helping to inform the design and state-wide delivery of an enhanced GRN.

Fast facts

Total area:  The pilot is approx 57,600km2

GRN coverage: Pre-existing GRN coverage of less than 60 per cent has increased to over 90 per cent through the CCEP. This represents nearly 20,000km2 of additional in-vehicle radio coverage.

Sites delivered: GRN sites which are a mix of new and existing GRN, agency and private carrier co-location sites.

Major towns: Lightning Ridge, Collarenebri, Walgett, Carinda, Coonamble, Nyngan and Warren

Local Councils: Bogan, Cobar, Warren, Warrumbungle, Walgett & Coonamble Shire Councils

Pilot Region-modelled 2016                                                                                             Pilot Region-modelled enhanced GRN coverage 2017





Who is delivering the Critical Communications Enhancement Program (CCEP)?

The NSW Telco Authority (Telco Authority) is delivering the CCEP, which is the first step in the NSW Government’s Operational Communication Strategy (OCS). The Telco Authority supports NSW Government agencies that use operational communications for critical and non-critical purposes. They manage the Government Radio Network (GRN) which provides secure, reliable radio communications to more than 30 emergency services, state agencies and corporations and almost 35,000 radio users.
Further information on the OCS

Who can use the GRN and what are the benefits?

The GRN is available for use by NSW Government agencies, and essential services. The potential benefits delivered by the GRN include:
• Better management of health and safety risks, particularly for staff working in remote areas with limited radio or mobile phone coverage
• More efficient management of staff (productivity) and equipment (use of resources)
• Improved contributions for incident response and recovery through interoperability and coordination with law enforcement, public safety and essential services agencies
• Cost avoidance and efficiencies from not investing in, and operating, separate agency radio networks
• Improved confidence in the reliability and accessibility of radio services.

How does the enhanced GRN in the Pilot region differ from existing agency networks?

The enhancement of the GRN in the Pilot region provides NSW Government agencies with increased coverage and network capacity, availability and resilience designed to meet public safety standards. GRN coverage in the Pilot region has increased from around 60 per cent to over 90 per cent  as a result of the CCEP.  This represents a 60 per cent increase, or an additional 20,000 km2 of in-vehicle radio coverage at public safety standard (DAQ3.4). Enhancing the GRN coverage in the Pilot region supports agencies to more easily share information and coordinate responses to critical incidents.
Are the Pilot region sites a mix of existing and new radio sites?
Yes, the sites in the pilot region are a mix of existing GRN sites and new sites.

How are CCEP sites selected?

Choosing sites is a balance between maximising coverage of radio communications while minimising impacts, such as visual amenity, environmental and local impacts at the site level. The CCEP has conducted technical workshops and utilised data from the state-wide audits of site and radio assets to select the most suitable sites in a region.
Around 80 per cent of sites already have some radio communications infrastructure in place, with the majority of sites selected utilising existing radio towers. In preparing the sites for the enhanced GRN, the CCEP may undertake a variety of site works to vary the type of equipment used, or its size or position within a site.
Optimising existing sites and infrastructure is the first priority of the CCEP.

How is visual amenity considered in site selection?

The CCEP takes into consideration the potential visual impacts of proposed works and minimises this by:
• Co-locating equipment on existing towers. This is the preferred option, however in some cases it may not be feasible due to the existing tower’s height or structural adequacy to hold additional equipment.
• Co-siting with existing tower – where a new tower is required, this option is undertaken by integrating the new infrastructure with existing vertical elements in the landscape and avoiding the proliferation of towers across the landscape.

What are the development and planning requirements for CCEP?

Under provisions of the State Environmental Planning Policy (Infrastructure) 2007 (ISEPP), the works associated with the CCEP will be classed as either exempt development (clause 116 of ISEPP) or development without consent (clause 114(1) of ISEPP). In effect, this means that proposals do not require development consent from local government and the impacts will be assessed under Part 5 of the Environmental Planning and Assessment Act 1979 (EP&A Act). The Telco Authority is both a public authority proponent (section 4 of the EP&A Act) and the determining authority (section 110 of the EP&A Act) for all proposals.
Where a new tower or mast is proposed, impacted stakeholders will be formally notified pursuant to clause 114(2) (a) of ISEPP.

How does the Telco Authority ensure compliance with radio frequency electromagnetic energy (EME) standards?

The Telco Authority complies with the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) Standard. The Australian Communications and Media Authority (ACMA) is responsible for regulating RF EME for telecommunications facilities. The Telco Authority complies with the EME regulatory requirements set by the ACMA.

For further information:

What happens to existing radio communications assets that are no longer needed?

Under the CCEP existing radio communications assets owned and operated by NSW Government agencies will be decommissioned if they are no longer operationally or strategically required. It is expected that around half of the remaining sites in the pilot region, which are deemed surplus, will have their infrastructure decommissioned. This represents the final stage of the CCEP and will occur following the delivery of the state-wide program.